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Terms of Service

Last updated: January 2026

1. Agreement to Terms

By accessing or using Is My Bill High ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service. We reserve the right to modify these terms at any time, and your continued use of the Service constitutes acceptance of any changes.

2. Description of Service

Is My Bill High provides a bill comparison service that allows users to:

  • Upload and analyze household bills
  • Compare bills with anonymized data from other users
  • Receive insights about their spending relative to others
  • Access aggregated provider rankings and statistics
  • Set reminders for bill renewals

3. User Accounts

You may use certain features of the Service without creating an account. To access additional features such as bill history and reminders, you must create an account.

When creating an account, you agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • Accept responsibility for all activities under your account

We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activity.

4. User Content and Bill Data

By uploading bills or entering bill information, you:

  • Confirm that the bills are your own or you have authority to share them
  • Grant us permission to process and extract data from your bills
  • Allow us to use anonymized, aggregated data to improve the Service and provide comparative statistics
  • Understand that bill images are processed and deleted as described in our Privacy Policy

You retain ownership of your personal data. We do not claim ownership of your bills or personal information.

5. Acceptable Use

You agree not to:

  • Upload false, misleading, or fraudulent bill information
  • Upload bills belonging to others without their consent
  • Attempt to manipulate rankings or statistics
  • Use automated systems to scrape or collect data from the Service
  • Interfere with the proper functioning of the Service
  • Attempt to gain unauthorized access to our systems
  • Use the Service for any illegal purpose
  • Harass, abuse, or harm other users

6. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • Warranties of merchantability or fitness for a particular purpose
  • Accuracy or completeness of bill comparisons or statistics
  • Uninterrupted or error-free operation of the Service
  • That the Service will meet your specific requirements

Bill comparisons and insights are based on crowdsourced data and should be used for informational purposes only. We do not guarantee savings or specific outcomes from using the Service.

7. Limitation of Liability

To the maximum extent permitted by Australian law:

  • We are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service
  • Our total liability for any claims arising from the Service is limited to the amount you paid us in the 12 months preceding the claim (if any)
  • We are not responsible for decisions you make based on information from the Service

Nothing in these terms excludes or limits liability that cannot be excluded under Australian Consumer Law.

8. Third-Party Links and Services

The Service may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of any third-party sites. Your use of third-party services is at your own risk and subject to their terms.

9. Intellectual Property

The Service, including its design, features, and content (excluding user-submitted data), is owned by Is My Bill High and protected by intellectual property laws.

You may not:

  • Copy, modify, or distribute the Service or its content
  • Reverse engineer or attempt to extract source code
  • Use our trademarks or branding without permission
  • Create derivative works based on the Service

10. Termination

You may stop using the Service at any time. If you have an account, you may request deletion through your account settings or by contacting us.

We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice. Upon termination, your right to use the Service ceases immediately.

11. Governing Law

These terms are governed by the laws of Victoria, Australia. Any disputes arising from these terms or the Service will be subject to the exclusive jurisdiction of the courts of Victoria, Australia.

12. Changes to Terms

We may update these Terms of Service from time to time. We will notify you of material changes by posting the updated terms on this page and updating the "Last updated" date. Your continued use of the Service after changes are posted constitutes acceptance of the updated terms.

13. Severability

If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

14. Contact Us

If you have questions about these Terms of Service, please contact us at:

Email: legal@ismybillhigh.com.au

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